AI assistant for customers, 24/7
The system learns from your business information and handles incoming requests on its own: it answers, advises, collects details and hands the manager an already qualified customer.
Who it's for
- Businesses with a stream of requests in messengers
- Logistics, delivery, service companies
What you get
- Requests are handled with no weekends or lunch breaks
- Less manual routine for managers
Example. A logistics dispatcher: the customer sends a waybill number — the bot shows the parcel status, answers delivery questions and hands complex cases to a manager.
What it does
- answers frequent questions
- advises on services and products
- works with your knowledge base
- identifies what the customer needs and qualifies the request
- collects contacts and the details you need
- hands the manager the full conversation context
- works at night, on weekends and during peak load
Typical scenarios
Website chat
Visitors get an answer in seconds instead of waiting until morning.
Messengers and DMs
One assistant covers Telegram, Instagram, WhatsApp and Viber from a single knowledge base.
Bookings
Finds a free slot in the calendar and books the customer without an administrator.
Lead qualification
Asks clarifying questions and sends only the leads worth talking to into the CRM.
Connects to
- Telegram
- Viber
- CRM
- Google Calendar
- Google Sheets
- API
AI agent on Telegram
Test the AI agent yourself — message us
At @bovsanka_work an AI agent replies within a minute, day or night. It finds out what you need, asks follow-up questions and hands a ready lead to a manager — exactly how it would work with your clients.
Hi! I need a booking bot. How much does it cost?
Hi! Where do your requests come in now — Instagram, Telegram or phone? And how many bookings a day?
- Replies 24/7 within ~1 minute
- Qualifies: task, timing, budget
- Hands over to a manager with full history
Questions about 24/7 AI assistant for customers
How is this different from plain ChatGPT?
ChatGPT doesn't know your prices, schedule or rules, doesn't write to your CRM and isn't accountable for results. We train the assistant on your data, connect it to your channels and CRM, and support it after launch.
What happens if the assistant doesn't know the answer?
It doesn't make things up: it says it will check and hands the dialogue to a manager with full context. We add such questions to the knowledge base during support.
How long does launch take?
A simple single-channel assistant launches in about a week. A multichannel assistant with CRM integration usually takes a few weeks, depending on the size of the knowledge base.
Pay in instalments with monobank
You can pay for the project in up to 24 instalments. We launch the system right away and the payment is spread over time.
Payment terms